Designing your Spa Retail Power
Spa Design is not just about colors, materials, beauty, accessories, etc… It is about creating a structure and an environment which will support the business in all its aspects, including retail sales. Design is an essential tool in generating business and revenues. The most important element in selling retail products in a spa is not the product real value, but its “perceived value”.
The commercial value of a product is not based on its cost to manufacture and market, but on how we want it to be perceived by the consumer. The way it is perceived by the consumer is created by the product itself, its packaging, the way it is marketed, and by the way it is presented in the retail areas of the spa. Unless it is a private label or a private line, spas don’t have control over the products (but they have the choice), the packaging or the marketing, but they do control the presentation and promotion inside their spa, and this is where Design has a crucial role to play.
With over 15 years of experience in this specialty, Atmosphere Spa Design offers:
1 |
Analysis of the existing sales and marketing structures |
2 |
Definition of the existing perceived value of the retail products in the spa |
3 |
Definition of the desired perceived value of the products according to the spa, the products and lines, and the targeted clientele |
4 |
Definition of the Essence: Visibility, voice-ability and verify-ability |
5 |
Definition of the supports: Products and marketing materials |
6 |
Definition of the “Market-Ability” of each space in the spa |
7 |
Definition of the “5 Senses” in relation to each space in the spa |
8 |
Coordination of the Essence, the supports and the 5 Senses for each space in the spa |
9 |
Development of the new “Retail Sales Strategies Bible” of the spa |
10 |
Implementation of the new strategies and policies |
11 |
Staff training |
12 |
Follow-up program |